Please note all our products are subject to availability.
We require a minimum of 5 working days notice for all cake orders placed. If you wish to order a bespoke wedding cake or a bespoke celebration cake with us, we would require a minimum of 2 weeks’ notice and subject to date availability. We take bookings for Wedding and Celebration cakes up to 2 years in advance, so early booking is reccomended. Cakes required sooner can be accommodated if there is availability but will be subject to a rushed fee of 25%.
Please note that we are not able to take debit/credit card payments for orders over the phone.
Payments for telephone orders can be made in the following ways:
- Customers can be sent a link which will direct them to online payment via Paypal
- BACS or direct transfer (for all BACS or direct transfer orders, we request payment is made minimum of 4 working days before your chosen shipping date to allow payment to clear)
- Payments can be made by Chip and PIN at our premises of collection
OUR PRODUCT INFORMATION
Cakes & Tray Bakes
As all our products are handmade, the final product will vary every time. Please beaware that the images on our website are for display purposes only and are not fully representative of the finished product.
Please be assured all our cakes are baked and decorated to the highest standard and we never compromise on quality or freshness. The finish of the photographed caked will be the finish in which your cake is despatched.
The following storage methods are our best suggestions, but our products are always best enjoyed on the day of purchase.
Cupcakes can be refrigerated in warm weather; we would suggest removing them from the fridge 1 hour before serving to ensure the best taste and texture.
In average temperatures we would recommend storing your cakes in a cool dry place and ideally in an air tight container.
We would recommend consuming your Cakes within 5 days of purchase.
We cannot guarantee that our premises are 100% nut free, as we use marzipan products. However if we have a nut free cake order we ensure that no products containing nuts are used on the premises on the day of completing the cake.
If you wish to order large quantities (of five Cakes by Post or 20 Treats by Post), please contact us and we will be happy to discuss your requirements and help you in any way we can.
What’s in our cakes:
Allergens: Eggs, Gluten, Milk, Dairy
Additives: E129, E102.
This product may also contain traces of nut.
Fruit cakes also contain Marzipan.